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ACT! Outlook SyncWe are ACT! users and we prefer to do basic CRM tasks in Outlook such as creating and modifying contacts, attaching incoming emails to contact history, creating activities in Outlook, and creating opportunities based on incoming emails. That's why we created plugin integrated in Outlook to synchronize all these changes with ACT!There are two advantages of data sync: first it allows you to keep a specific subset of your own data in your Outlook profile and you can further synchronize Outlook with mobile devices such as: Blackberry, Windows mobile, Apple iPhone and Palm. You can select a specific contacts by Account manager or Group or by custom selection. Or you can sync all records you have in ACT! database.
You can modify a contacts in both ACT! and Outlook and synchronization routine will keep your changes in sync. Whenever you create a contact in Outlook it will be exported to ACT! and new ACT! contacts will be imported to Outlook. Custom fields you have defined in ACT! will be transferred to Outlook. In order to sync a specific contacts to Outlook you can create ACT! Group and ACT! Connect will sync only contacts from this group. It designed to skips private contacts as well. How it works:
Email history If you prefer to receive and send emails with Microsoft Outlook then ACT! Connect will help you attach any incoming or outgoing emails to ACT! Contact. - When you receive an email just right click on it and choose Export to ACT! - When you compose an email click Send And Export to ACT! History record will be created with body of the email as a description You can also link multiple emails from your Outlook inbox/outbox to a history record in ACT! How it works:
If you want to link Outlook email to a different ACT! contact you can right click->Assign Manually and search for a contact by company name, first/last name and email. You can even transfer this email to multiple found contacts. 
Create Activity Create an Activity by clicking on any Inbox or Outbox email. A dialog will be shown where you choose activity type (call/meeting/todo..) and fill other properties. You can use ACT! itself to transfer activities to Outlook calendar as well. Create Opportunity You can create Opportunity by right clicking on contact or email fill Opportunity properties, choose stage and save! Next when you look at the contact from Outlook there will be a list of opportunities from ACT! displayed. You can progress the opportunity to next stage straight from Outlook. ACT! Connect is now available for free. Download a copy!
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On the main Outlook toolbar there is a Export to ACT! button. If you have an email
selected in any of the Inbox folders this email will be assigned to sender
of the email message. If you are inside Outbox folder the email will be linked to
recipients of the email message.
You can also right mouse click on any email message and assign
